Rocket Trailers ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], purchase our products, or otherwise interact with us. By accessing our website or using our services, you consent to the terms of this Privacy Policy.
Information We Collect:
a. Personal Information:
When you place an order or register for an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.If you contact us for customer support or participate in surveys, contests, or promotions, we may collect additional information you provide voluntarily.
b. Browsing Information:
When you visit our website, we automatically collect certain information about your device, browser, and browsing activities using cookies, web beacons, and similar technologies. This may include your IP address, browser type, device type, operating system, pages visited, and time spent on our website.
c. Log Data:
We may also collect log data when you access our website, including date and time of access, referring/exit pages, and clickstream data. This information helps us analyze trends, administer the website, track users' movements, and gather demographic information for aggregate use.
d. Third-Party Services:
We may utilize third-party services such as analytics providers, payment processors, and shipping carriers to assist in providing our services. These third parties may collect and process personal information in accordance with their own privacy policies.
How We Use Your Information:
a. Order Processing:
We use your personal information to process orders, fulfill requests, and provide customer support related to your purchases.
b. Communication:
We may use your contact information to communicate with you about your orders, respond to inquiries, provide updates on products or services, and send promotional materials or offers.
c. Website Improvement:
We analyze browsing and usage data to understand how visitors interact with our website, identify trends, and improve the user experience.
d. Marketing:
With your consent, we may use your personal information to send you marketing communications about our products, services, promotions, and events.
Information Sharing and Disclosure:
a. Service Providers:
We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually obligated to use your information only as necessary to provide the services and to maintain confidentiality.
b. Legal Compliance:
We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.
c. Business Transfers:
In the event of a merger, acquisition, restructuring, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
Your Choices and Rights:
a. Opt-Out:
You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
b. Access and Correction:
You have the right to access, update, or correct your personal information. If you would like to review or request changes to your information, please contact us using the information provided below.
c. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy:
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly delete such information from our records.
Changes to this Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us